Someone who can not smile should not create a store. Says the Chinese proverb quoted from the Book Managemenet Mess-UPS by Mark Epler. A sincere smile sometimes able to empower others and improve productivity. This is not an invitation to do falsehood, but to do good in the face of management for best results.
Overview of like a forced link between a smile with productivity. But all must understand that if each person is able to smile before the start of the work means that 50 percent of completed work. With a smile, there is the sincere gratitude and high regard he had received favors. From there then stepped to the footrest can provide a maximum output of the best performance.
Every customer is special people who want to be treated as privileged as well. He has the personality, desire and reasons to buy unique. And if you treat it as a special person, he will continue to be our customers, at least want to continue to cooperate with us.
We know that customers are twofold, namely external customers and internal customers. External customers are people who buy and use products that we sell. While the internal customer is a co-worker who works after our work (the next process is our customer) and our partners in conducting our business process operations. Both should we satisfy, to both of them should we give the best service we have. Standards of service excellence is sincerity and obedience to the Standard Operating Procedure (SOP).
From there then we look at is how well the service that we provide to those customers. How high service level of our business processes. And to know it requires research to be done continuously. Looking at the data and find the root cause of a constraint optimal service level an absolute must do.
The only problem we can solve the problems that we know. So., There is no other way than to continue to evaluate the operations we have done.And when it found an error in a section should be changed, then those changes could not concerned about human resources.
QT Wiles Operasionak Change Consultant from USA said that once we decide to make changes to certain sections, often it means changing the people. HR, however, the largest asset owned by the company. And with quality human resources, the progress the company has been in plain sight.
Change, is hard work for those who do not understand the meaning and benefits of such changes. Therefore, despite the importance of communication, participation for the object to be changed no less important. The idea of the often very, very bright to solve a problem. Recognition of managers (leaders) are the pride that will be a whip for a change.Borrowing patents Mr. Mahendra Gods Tenaya Business Manager Jaskug Divre VIII Denpasar, that good thoughts come from all directions.Likewise, statements from Koichi Tsukamoto founder and former chairman of Wacoal Corp.. Japan that one step by 100 persons is better than hundred steps by one person
Overview of like a forced link between a smile with productivity. But all must understand that if each person is able to smile before the start of the work means that 50 percent of completed work. With a smile, there is the sincere gratitude and high regard he had received favors. From there then stepped to the footrest can provide a maximum output of the best performance.
Every customer is special people who want to be treated as privileged as well. He has the personality, desire and reasons to buy unique. And if you treat it as a special person, he will continue to be our customers, at least want to continue to cooperate with us.
We know that customers are twofold, namely external customers and internal customers. External customers are people who buy and use products that we sell. While the internal customer is a co-worker who works after our work (the next process is our customer) and our partners in conducting our business process operations. Both should we satisfy, to both of them should we give the best service we have. Standards of service excellence is sincerity and obedience to the Standard Operating Procedure (SOP).
From there then we look at is how well the service that we provide to those customers. How high service level of our business processes. And to know it requires research to be done continuously. Looking at the data and find the root cause of a constraint optimal service level an absolute must do.
The only problem we can solve the problems that we know. So., There is no other way than to continue to evaluate the operations we have done.And when it found an error in a section should be changed, then those changes could not concerned about human resources.
QT Wiles Operasionak Change Consultant from USA said that once we decide to make changes to certain sections, often it means changing the people. HR, however, the largest asset owned by the company. And with quality human resources, the progress the company has been in plain sight.
Change, is hard work for those who do not understand the meaning and benefits of such changes. Therefore, despite the importance of communication, participation for the object to be changed no less important. The idea of the often very, very bright to solve a problem. Recognition of managers (leaders) are the pride that will be a whip for a change.Borrowing patents Mr. Mahendra Gods Tenaya Business Manager Jaskug Divre VIII Denpasar, that good thoughts come from all directions.Likewise, statements from Koichi Tsukamoto founder and former chairman of Wacoal Corp.. Japan that one step by 100 persons is better than hundred steps by one person
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